Government says group has eight months to recommend ideas for better agent qualifications, an industry regulator and a Code of Practice, among other things. What does the industry think?

The Government has convened a new working group that will consider how to improve professional standards among estate agents and report back to ministers next year, most likely in late August.

Chaired by social housing activist peer Lord Best, it is to consider greater regulation of agents including setting minimum levels of qualification for staff, a Code of Practice and an independent regulator for sales, letting and managing agents.

“For too long, many people have faced incurring fees and bad service from a number of property agents. People should have confidence when buying, selling or renting a home,” says Housing Minister Heather Wheeler.

The working group will include representatives of both the industry and consumers including RICS, the NLA, Citizens Advice, ARLA and the NAEA.

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